Shipping Information

USPS and UPS GROUND DELIVERY

We offer UPS Ground and USPS Priority Mail shipping in the continental US. Prices are actual shipping costs and vary based on items ordered and delivery zip code. Shipping price will be shown at checkout.

No delivery times are guaranteed.

UPS Ground and USPS Priority Mail averages 3-5 business days for delivery (time in transit has increased due to complications from COVID-19 across the country). Actual shipping charge for UPS Ground will be quoted at checkout with estimated time in transit.

Please note: these estimated times do not include the possible 1-2 business days for fulfillment of your order nor the SHIPPING DAY nor DELIVERY DAY. As, on occasion, our orders can fulfill from our 3 different locations in Chicago. But, we pack as fast as we can!  We try to ship most orders within 24-48 hours.

Approximate USPS Priority Mail Shipping times can be viewed here (our shipping zip code is 60625) https://postcalc.usps.com/ServiceCommitments

Flat rate $3.95 First Class shipping may be available for some lighter items. If so, it will be an option at checkout.

USPS First Class Package Service

Flat rate $3.95 First Class shipping may be available for some lighter items. If so, it will be an option at checkout. Delivery times may vary for this service (but could be up to 2 weeks).

FREE In-Store Pickup

In-Store Pickup at either of our two Chicago locations (ENJOY Andersonville or ENJOY Lincoln Square) are available. Most items are available for pickup the next day. You will receive a confirmation when your order is available for pickup.

Special Items Shipping

Some items (liquids, aerosols, matches—including hand sanitizer) must be shipped via UPS Ground. 

All items in an order will ship together (unless otherwise indicated).

SHIPPING OUTSIDE OF THE US

Urban General Store is currently unable to ship outside of the US at this time due to complications from COVID-19. We love you, our International customers, and we hope to be able to send you gifts again soon!

 

rev. 12/01/2021