Current Shipping Info 2022Please note: all delivery time guarantees are suspended at this time. But we'll pack as fast as we can! USPS PRIORITY MAIL and UPS GROUND DELIVERY We offer ground shipping in the continental US—price varies by weight/destinations ZIP Code. Prices will vary based on weight and destination. Standard shipping (via USPS Priority Mail or UPS Ground) averages 3-5 business days in transit. This does not include the time for fulfillment (currently 2 business days) nor the shipping day and the del...
FAQsDo you offer gift wrapping services? Coming soon. What's a "Mom's Picks"? MOM is short for Masters of Merchandise—Urban General Store's fearless army of testers of items and Customer Service savants. If you have a problem or a question or need help... just contact MOM (mom@urbangeneralstore.com). The idea sprang from Urban General Store's founders' mothers: Karen and Susan. Karen has over 20 years in retail. She has likely touched, tasted, handled and used almost ...
Our Prevention Policy for COVID-19We understand your concern and would like to reassure you that we are following all current COVID-19 guidelines. To guarantee the safety of our staff and customers, we are currently experiencing longer fulfillment times than usual. We currently are fulfilling orders at our free-standing storage and office location that has never been open to the public. All orders are processed and packed by two employees (our owner and our shipping/receiving coordinator). Each are practicing frequent hand wa...
